FAQ’s
- How can I place an order with Biosavvier?
To place an order with Biosavvier, simply visit our website and browse through our catalog of skincare and cosmetic products. Once you’ve selected the items you wish to purchase, add them to your cart and proceed to checkout. Follow the prompts to complete your order, and our team will handle the rest. - What are your shipping options?
We offer fast and reliable shipping options to ensure your orders are delivered in a timely manner. Shipping methods may vary depending on your location and the size of your order. You can choose from standard or expedited shipping at checkout. - Do you offer international shipping?
Yes, we offer international shipping to select countries. Please note that shipping fees and delivery times may vary depending on your location. For more information, feel free to contact our customer support team. - What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience as convenient as possible. These include major credit cards, debit cards, PayPal, and other secure online payment options. - Can I return or exchange products?
We want you to be completely satisfied with your purchase from Biosavvier. If for any reason you are not happy with your order, please contact us within [number] days of receiving your items to arrange for a return or exchange. Please note that certain conditions may apply, so be sure to review our return policy for more details. - Are your products authentic?
Yes, all the products we offer at Biosavvier are 100% authentic and sourced directly from reputable manufacturers and distributors. We take pride in providing only genuine products to our customers. - Do you offer wholesale discounts?
Yes, we offer competitive wholesale pricing for businesses looking to purchase skincare and cosmetic products in bulk. To learn more about our wholesale discounts and to set up a wholesale account, please contact our sales team. - How can I contact customer support?
If you have any questions, concerns, or feedback, our customer support team is here to help. You can reach us via email at [email address], or you can use the contact form on our website to submit your inquiry. We strive to respond to all inquiries promptly. - Do you offer samples of your products?
While we do not offer free samples at this time, we occasionally run promotions or sample programs where you may have the opportunity to try out select products. Be sure to follow us on social media and sign up for our newsletter to stay informed about any upcoming promotions or offers.
